REMOTE HANDS

24/7 access to highly-trained operations technicians on-site

IT Technicians for Remote Hands &

Smart Hands Operations

Sometimes the smart move is to hire an extra pair of hands.

Boost your operations while significantly reducing the demand on company resources. SYNETA’s Remote Hands services offer an attractive alternative to alleviate your on-site support staff requirements. With Remote Hands, highly trained SYNETA technicians are dispatched to your site, relieving the day-to-day demands of your experienced IT team and allowing them to focus on the more strategic areas of your operations. As your partner 24/7, on a wide spectrum of technical labor tasks, SYNETA’s Remote Hands services in Turkey can be the most effective way to allocate your staff resources and IT expenditures.

SYNETA offers a wide range of 24/7 Remote Hands & Smart Hands services in Turkey, including:

On-site technical assistance
Hardware installations
Interface card removal and installation
Testing of carrier circuits
Inventory of equipment, recording serial numbers, and capturing the installation status with digital photos
Power cycling a router, server, switch, and soft-booting a server
Moving equipment within your data center racks and cabinets
Ladder racking, pre-wiring of patch panels and equipment

Installing and maintaining cabling
Verifying cable integrity for both copper and fiber media
Providing visual verifications supported with digital photos
Installing, replacing or removing equipment, including routers, switches, system modules, disk drives, memory, etc.
Assistance with AV equipment installation and configuration
Adding, removing or verifying a demarcation point
Assisting with uncarting equipment from boxes and shipping replaced equipment
Patching equipment to a patch panel based on a supplied patching schedule

SYNETA’s Remote Hands services are available either on-demand or by pre-paid subscription increments.

SYNETA Remote Hands Advantages:

Increased manpower for day-to-day technical tasks – allows your IT staff to focus on strategic initiatives
Enhanced productivity – relieves the pressure of routine maintenance activities
Full global coverage – technicians available where you need them